Returns Policy

At FirmTech, we take immense pride in the exceptional quality of our products and are fully committed to your satisfaction. We understand the importance of peace of mind when shopping, which is why we provide a 30-day money-back guarantee. If our products do not meet your expectations for any reason, you can trust that we will make it right.

For added assurance, our FirmTech TechRing is covered by an extensive 1-year warranty from the date of purchase, safeguarding your investment.

Additionally, the FirmTech Performance Ring, Max PR Ring, and RingMate each come with a comprehensive 3-month warranty, guaranteeing performance and reliability from the moment they’re in your hands.

Start Your Return or Warranty Claim

Start a return online: use our returns portal with your order number and email.

For a warranty claim, or if you need help with a return, please contact our support team at customerservice@myfirmtech.com with your order number and a brief description of the issue. We will respond within 1–2 business days with next steps.