Contact
Reach the right
team directly
We answer by email. Pick the route that matches what you need and we will get it to the person who can help.
Orders, returns & warranty
Order status, exchanges and warranty claims. Include your order number and a short description of the issue.
customerservice@myfirmtech.comReplies in 1–2 business days
Track an order or start a returnProduct & account questions
How the ring works, the app, your account, HSA/FSA — anything that is not an existing order.
customerservice@myfirmtech.comFrequently asked questionsPrivacy & your data
Access, export or deletion of your data, and any question about how it is handled.
legal@myfirmtech.comAnswered within 30 days
Privacy PolicyAccessibility
Report a barrier on this site or ask for content in another format.
customerservice@myfirmtech.comReplies within 5 business days
Accessibility statementClinics & partnerships
Stocking the TechRing in a practice, clinical collaboration, or wholesale.
partners@myfirmtech.comPartner with usPress & media
Interview requests, product samples and the press kit.
customerservice@myfirmtech.comPress room
FirmTech, Inc.
7446 South Cottonwood RoadBozeman, MT 59718
United Statescustomerservice@myfirmtech.com
Answers without waiting
Sizing, charging, the app, HSA/FSA and shipping are on the FAQ. Orders, returns and troubleshooting are in the Help center.